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TN PHCC Elects Kay Keefe President
August 15th, 2016 3:30PM
How did you get started in your business? I started working for my dad when I was 15 years old at our parts counter on w e e k e n d s and after school. After my freshman year of college, my dad let me work on the trucks as a plumbers helper. I unstopped sewers, laid pipe in ditches and changed out pipes under houses. My dad’s motive was to get me to see how hard plumbing was and learn the value of a dollar. After that first summer, I quit college and decided that I really wanted to be a plumber. At the end of the day, you truly feel a sense of accomplishment that you helped someone and that kind of gratitude only comes when you are a trained tradesperson.
What do you enjoy most about your business? I really enjoy interacting with my customers and my employees. There is tremendous pride in owning a company that is 66 years old and carrying on the family legacy of professionalism and quality service and installation.
What drives you to achieve success? At the end of the day, failure is not an option for me. I am driven by fulfilling my customer’s needs and getting the job done with my awesome staff.
What advice would you give someone just starting in your industry? If they have drive and are willing to put in some hard work and learn everything available, it is a great way to support your family and assure job se-curity.
As a female in a predominately male industry, would you encourage young women to pursue a PHCC career and why? Absolutely. I have never encountered gender bias in all the years I have been involved. I have dealt with people that are “surprised” I am female plumber, but our industry is full of dedicated hard-working people that have welcomed me as a professional. Keefe Plumbing has been involved with the PHCC for over 60 years.
What are your early memories of the PHCC? My earliest memory is tagging along with my dad on a trip on the Tennessee Riverboat with his PHCC friends and how much fun we all had when I was a teenager. I watched my father develop life-long friendships with his PHCC friends.
Last year was the first year you attended CONNECT, the PHCC National Convention. Your opinion? I learned a lot at the different seminars and I met people with similar businesses as my mine. My connections have changed some of the daily business operations and improved my cash flow.
What do you think is the most valuable asset for a PHCC membership? The friendships with members. If you have an issue, there is always someone to call and find answers and if they don’t know, PHCC can find the answer for you on a state or national level.
What will be your main areas of focus as President? My primary objective is to work on ways to get young people involved in our industry. We really need to focus on our next generation of workforce before it reaches a critical point. The Ride and Decide program is a great step that we need to expand throughout the state and the country.
What do you think will be your biggest challenge as President? Member involvement. PHCC is very important to me and to my business. I will work on getting the word out and getting members involved. I will do my best for our Association and look forward to serving our members.